Support Hub

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Product Training

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Get the most out of your TechPOS products by booking a 1-on-1 meeting or staff-wide Training Session with our Technical Support Lead.

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Take a deep dive into your TechPOS suite of products
Inquire about specific questions that pertain to your business
Live & interactive training for all current & future staff members
Unlimited training included w/ every subscription, at no additional cost
Select your role below and schedule a time that’s convenient for you

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Knowledge Base

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Streamline your staff-training SOP with our self-paced educational hub. Learn from step-by-step guides on how to manage and use the system through our ever-growing Knowledge Base.

Tutorial videos and easy-to-follow articles, available at any time.
Shorten the learning curve & increase SOP adoption rates for all current & future staff members.
New content added weekly!

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Ticket Portal

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The TechPOS Ticket Portal is designed to enhance your customer service experience by allowing you to instantly submit tickets without having to contact support.

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Track ticket status in real-time
Communicate directly w/ TSR Agents through threaded conversations
Easily oversee all tickets you or your entire organization have submitted
Access and re-open all previously closed tickets

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Live Chat

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Ask questions with our in-app Live Chat Box and receive real-time responses from the chatbot or live agent.

Live Chat w/ Agent inside your POS
Instantly lookup Knowlege Base articles
Submit Tickets directly w/ the Chat Bot
Always available at the bottom-right of your screen

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